Reference

What jbajie Does With Your Account Information

When you open an account with us, you share personal details and payment information — including your bKash, Nagad, or Rocket wallet number.

Account data collected at registrationbKash, Nagad, Rocket payment recordsCookies and device session dataYour right to access and delete dataContact us to request changes

See the Lobby Read FAQ

How We Collect and Use Your Information

jbajie Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, phone number, and the wallet details you use for deposits and withdrawals via bKash, Nagad, or Rocket. We also gather transaction records each time money moves in or out of your account,

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so we can verify payments and resolve any wallet queries quickly. When you browse on your phone or desktop, our servers log your device type, IP address, and session activity. This helps us keep your account secure and load the lobby correctly on your device. We
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do not sell your personal data to third parties. We may share transaction details with payment processors — including bKash, Nagad, and Rocket — only as needed to complete your transfer. Data may also be disclosed if required by applicable law or a lawful authority request.
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How long we retain your information depends on the nature of the data and our legal obligations at the time. You can request a copy of the data we hold on your account by contacting our support team through the channels listed below. Access to our
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services and the handling of your data are both subject to your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a data request or privacy question directly with our support team — responses are handled in order of queue.

Email Support

Write to our support address listed in your account settings for formal data access or deletion requests. Include your registered phone number or wallet type for faster matching.

Account Help Page

Log into your account and visit the Help section to submit a privacy request form. This is the fastest route for wallet-linked data queries involving bKash, Nagad, or Rocket.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Payment Data Security

Your bKash, Nagad, and Rocket wallet numbers are stored with encryption. We do not display full wallet numbers in your account dashboard after the initial verification step.

Cookie and Session Control

We use session cookies to keep you logged in across your phone browser and desktop. You can clear cookies through your device settings; this will log you out of your current session.

Data Retention and Deletion

We keep account and transaction records for as long as required by applicable legal obligations. Once that period ends, data is deleted or anonymised. You may request early deletion for non-essential data.

Access Requests and Corrections

You have the right to request a copy of your stored data or ask us to correct inaccurate details. Submit your request via live chat or email with your account phone number as reference.

Your Privacy Questions, Directly Addressed

These are the questions we hear most often about how your data is handled on jbajie. If your question is not covered here, use live chat or the account Help page to reach us directly.

We collect your name, phone number, email address, and the mobile wallet details you use — such as your bKash or Nagad number — to verify your identity and process payments.

We share wallet data only with the payment processor needed to complete your transaction. We do not sell or pass your bKash, Nagad, or Rocket details to advertisers or unrelated third parties.

Yes. Contact us through live chat or email and request data deletion. We will remove non-essential records promptly; some transaction data may be retained as required by applicable law.

Cookies keep your session active and remember your device so you can return without re-entering all your details. Clearing your browser cookies on your phone will end your current login session.

Our policy covers data we collect from all accounts. Whether our service is available to you depends on your local law and eligible regions — we do not make legal determinations on your behalf.

Log in, go to the Help section, and submit a data access request. Include your registered phone number so we can match your record quickly and respond through your account email.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJbajie Glossary InfoAbout Us

What jbajie Does With Your Account Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Help Page

How We Protect and Manage Your Data

Payment Data Security

Cookie and Session Control

Data Retention and Deletion

Access Requests and Corrections

Your Privacy Questions, Directly Addressed

01 What personal data does jbajie collect when I register?

02 Does jbajie share my bKash or Nagad details with anyone?

03 Can I ask jbajie to delete my account data?

04 How does jbajie use cookies on my phone or browser?

05 Does jbajie's privacy policy apply in Bangladesh?

06 How do I get a copy of the data jbajie holds about me?

Privacy Policy

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